Service
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Specific Questions Regarding.
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Company/Contact Information
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Group Administrative Customer Service
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Billing statements
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Adding/deleting employees
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Eligibility issues
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Enrollment
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Information changes (address)
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ID Card requests
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Vimly Benefit Solutions (Vimly) (425) 771-7359 Fax: (206) 859-2633 awb@vimly.com SUBJECT: AWB Mailing address: P.O. Box 6 Mukilteo WA 98275-0006
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COBRA administered by Benefit Solutions, Inc.
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Any BSI administered COBRA issue
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Vimly Benefit Solutions (Vimly) COBRA Department (425) 771-7359 Fax: (206) 859-2633 COBRA@vimly.com SUBJECT: AWB
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Benefit Information
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New employee benefit information
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To request prescription drug mail order and claim forms
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Vimly Benefit Solutions (Vimly) Shipping & Receiving Department (425) 771-7359 Fax: (206) 859-2633 Supplies@vimly.com
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Member Customer Service*
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Covered benefits
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Claims status
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Explanation of Benefits
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Medical/Prescription Drug claims
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Premera Blue Cross Customer Service & Claims P.O. Box 91080 Seattle, WA 98111-9180 (800) 722-1471 www.premera.com
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Provider Information
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Confirm that a provider is on the plan
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Provider directory is also available at www.premera.com
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Out-of-state Preferred Providers Locator
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Out-of-state providers
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Premera Blue Cross (800) 810-2583
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Dental
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Dental claims*
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Dental coverage and/or benefits
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Pre-determination of benefits
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Provider lists
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Delta Dental of Washington
Post Office Box 75688 Seattle, WA 98175
www.deltadentalwa.com 800-554-1907
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Willamette Dental .
6950 NE Campus Way
Hillsboro, OR 97124
(855) 433-6825
http://www.willamettedental.com/
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Life/Accidental death & dismemberment
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Death or dismemberment claims
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MetLife Insurance
Customer Service & Claims
(866) 492-6983
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Vision
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Vision claims*
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Vision coverage and/or benefits
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Participating provider list
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Vision Service Plan P.O. Box 997105 Sacramento, CA 95899 (800) 877-7195 http://www.vsp.com/
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Lincoln Ancillary
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Life, STD & LTD claims*
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Customer Service Center
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800-423-2765 (option 1 for claims, 2 for administration & other questions) Address to Remit Premium Lincoln Financial Group PO 0821 Carol Stream, IL 60132-0821 http://www.jpfic.com
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* Please note: Federal and state privacy regulations may limit the health information that companies can provide.
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